Human Factors

Human Factors Engineering Expertise

At Secretariat, we recognize that how people interact with products is a critical element of engineering design. Our Human Factors team specializes in analyzing user behavior to understand both correct and incorrect product usage. Our nationally recognized experts identify the root causes of accidents and develop strategies for prevention—particularly in workplaces, transportation systems, and high-risk industries.

We assess a wide range of factors, including:

• Physical and cognitive capabilities
• Organizational culture and job design
• Product safety and usability
• Effectiveness of risk communication (e.g., instructions, signage, and warnings)

Our evaluations ensure compliance with state and federal regulations and industry standards, including OSHA, MSHA, CPSC, NHTSA, ISO, and ANSI. We also analyze accident data to understand real-world scenarios involving product use and misuse.

By integrating behavioral science with environmental analysis, we uncover the underlying causes of incidents and systemic issues. Our objective, evidence-based approach delivers actionable insights that support safer, more effective product design and risk mitigation.

Key Experts