Dr. Khan has close to two decades of experience examining how human behavior, decision-making processes, and risk perception influence the use and misuse of products and contribute to accident causation. She has been involved in evaluating incidents across a broad range of products and settings including industrial, agricultural, mining, and construction equipment, as well as everyday consumer products, automobiles, and railroad systems. Her work provides critical insight into the interface between users and products in both routine and high-risk scenarios.
Dr. Khan’s work has spanned hundreds of complex cases and has involved detailed analysis of compliance with standards and regulations (such as OSHA, MSHA, CPSC, NHTSA, FRA, FDA, etc.), user behavior, warnings and instructions, machine guarding, lockout/tagout, training effectiveness, job design, and workplace safety programs. She has designed and evaluated warning labels, safety instructions, and operator manuals, as well as safety program documentation for major manufacturers and organizations. She has evaluated injury risks from operations, conducted comprehensive safety audits, analyzed injury and illness data trends, and developed injury prevention strategies for state-run facilities, including those of the State of Wisconsin and the University of Wisconsin, as well as for major private-sector corporations.
Dr. Khan advises leading manufacturers on product development and safety strategy. She has conducted usability testing, use/misuse/abuse testing, warning label comprehension studies, human-centered design assessments, and pre- and post-market evaluations to determine compliance with global standards (such as ANSI, ISO, ASTM, SAE, etc.) and to understand user perceptions and behavior across a wide range of products and industries. Her consulting work has supported clients in developing and improving instructions, manuals, and product interaction, as well as assisting in product recalls and related compliance efforts. She has also assessed corporate safety climate to reduce injury risk from unsafe work practices and behaviors.
Dr. Khan has specialized expertise in evaluating incidents that involve human response to alarms and sounds and uses advanced tools such as a binaural head measurement system to reconstruct the sound environment in accident scenarios and opine on the audibility of alarms or other auditory warnings. Her analytical capabilities are complemented by a practical understanding of engineering design, human performance research, field testing, regulatory frameworks, and industry best practices.
She is an active member of numerous national and international standards development committees. Her current roles include participation in ANSI Z535.7 (product safety information in electronic media), ISO TC 145 (graphical symbols), ISO TC 127 SC 3 WG 1 (graphical symbols for equipment), ISO TC 127 SC 2 WG 35 (bystander awareness), ASTM E34 (occupational health and safety), and several other committees. She is also a member of the Association of Equipment Manufacturers (AEM), where she contributes to continuing education programs on safety and human factors for equipment manufacturers.
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